Privacy policy
Multinovum Sp. z o.o. - PRIVACY POLICY
Effective Date: 02/01/2022
This Privacy Policy explains how Multinovum Sp. z o.o .. and its affiliates collect, control, process and use information about the User (which we call "personal data").
When we say "Multinovum", "Betconfigurator.com", "us", "our" or "we", we mean the company Multinovum Ltd. Multinovum Ltd. is the operator of the Betconfigurator.com website. It is a platform on which EU Affiliates and other non-affiliated third party sellers (collectively "sellers") may advertise their types of betting.
Our affiliates collect, process and use personal data as needed to facilitate the sale of coupons with information about your betting setup. Our affiliates are also subject to this Privacy Policy.
When we refer to the "Site", we mean our platforms, which include our websites, mobile applications, messages we send or services, social networks or other websites of ours, which refer to this Privacy Policy.
Changes
We routinely update this Privacy Policy to explain our practices and to reflect new or different privacy practices, for example, when we add new services, features or options to the Site. If significant changes are made, it will notify Users by e-mail (sent to the e-mail address provided in your account), via notification on the Website or by other methods. You can check when the Privacy Policy was last updated by comparing it with the "Last Updated" entry above.
You acknowledge that your continued use of the Website following notification of changes means that the collection, control, processing and use of your personal data are subject to the updated Policy. If you do not agree to the changes, you can modify your account settings or close your account as described below.
1. Scope of collected personal data
When you interact with the Site, we collect the following personal information:
- credentials and identification information (e.g. name, email address and password). This information is necessary to configure and log the User into his / her account. The lack of this data may mean the inability to provide services;
- basic personal data (e.g. name, date of birth and nationality);
- contact details (e.g. address, telephone number and e-mail address). We may need some of this information to deliver the products you are purchasing. Without this data, it may not be possible to provide our services;
- payment data (e.g. credit card details or payment tokens from third party payment service providers such as PayPal). We use them to process your order. Without this information, we will not be able to accept the payment or process the refund;
- information about the User's contacts with Betconfigurator.com (e.g. call recordings, instant messages sent on our site and User-generated content).
We also automatically collect certain personal information when you interact with the Site via a computer, mobile device or other device. This personal data includes:
- analytical data (e.g. information about downloaded applications, history of application and page use), which may include data collected from cookies and other types of device identifiers;
- items entered through the profile (for example, pages and offers displayed, information about clicks and information about the page from which our Site was accessed). This may include data about the User's location. We will collect geolocation information downloaded from the mobile device only after the User has given their consent;
- device data (e.g. MAC address, IP address, Bluetooth data and advertising IDs).
We also receive personal data and other online and offline information from third parties, by which we mean the third parties with whom we work, such as traders, market analysts, distributors, resellers and other companies or organizations with whom we enter into contracts to support our business; they are also advertising partners. Collectively we refer to them as "business partners".
The personal data we receive from business partners includes demographic data, location data and purchasing information. We will only receive this personal data if we receive a declaration from the business partner that he is legally authorized to provide it. We use this information to better understand the transaction preferences and the way sellers work, and to provide you with a better experience of working on Betconfigurator.com.
We will collect the personal data described above at various stages of the relationship with us, such as:
- registration, subscription, transfer authorization or creating an account with us;
- opening a message (including e-mail) or replying to it;
- sending you information to subscribe to or participate in programs made available on behalf of or together with vendors and business partners with your consent or to provide requested services;
- displaying any page on the Internet that displays our advertisements or content;
- purchase of products or services on or through the Website from a seller;
- connecting, logging in or linking to the Website using social media tools;
- posting comments in the social sections of the website.
Based on the provided or collected personal data, we also create User profiles. We do this to sell you offers that we think may be of interest. The content of this profile includes:
- account details. For example, we create a permanent URL for your account page, which may contain your first and last name. We also generate tokens that allow you to remember the subscription and purchase history as well as any loyalty points obtained by the User;
- information about the marketing segment. For example, we may infer an interest in these types of products from the purchase of health and beauty products or services, and the purchase of travel deals may indicate frequent travel;
- information about recipients. We create recipient groups based on parameters such as gender, age and location (e.g. men aged 25-35 in the User's city). A user with features matching such a group will be assigned to it. This will help you receive relevant offers;
- activity information. Based on your communication interactions, we will generate personal data on the number of messages so that we do not send more than is useful.
2. User Choices
You can manage the types of personal information you provide to us and limit the way we communicate with you. At the same time, we believe that the more information we receive about you and your preferences, the better and more valuable your experience with our Site and services will be.
You can manage your email settings, push notifications, location information, and subscription notification preferences by logging into your account through the Site or by adjusting the settings in our mobile application:
- push notifications and location information. The Betconfigurator.com device and mobile application provide options to control push notifications and the method and time of collecting geolocation data. You can prohibit the use of location data in the device or browser settings, for example by disabling the Location services for the Betconfigurator.com application in the privacy settings of iOS and Android or by disabling the Location services on your device;
- subscriptions. Subscriptions can also be managed by following the management steps contained in the commercial emails we send. You can choose to subscribe to some types of messages and not subscribe to or unsubscribe from others. You can update your subscription preferences at any time. Even if you choose not to subscribe or stop receiving promotional emails, we may need to contact us from time to time to provide important transaction information relating to your account and merchant purchases. For example, even after unsubscribing from our promotional emails or push notifications, we will continue to send you confirmations when you make purchases on the Site;
- cookies. You can manage how your browser handles cookies. You can also manage how the mobile device and mobile browser share information about the device, as well as how the mobile browser handles cookies. More information can be found in the Cookie Policy document;
- social networks. You can also manage the sharing of certain personal information when you contact us through social platforms or applications. More information can be found below and in the privacy policy and in the settings of the social network or application. There you can adjust the permissions granted and manage the interactivity between us and your social network account or mobile device.
3. User's rights
The user has the right to access, update, correct and delete his personal data, which is part of his profile. You can do so by logging into your account or by contacting us here. Keeping your personal information up-to-date helps ensure that we can respect your preferences and offer the goods and services that are most appropriate.
In accordance with applicable law, you may (i) request access to any personal information we hold about you; (ii) request their update, rectification, deletion or blocking; (iii) request that we delete the personal data we have about him; (iv) request the restriction of our processing of your personal data; and (v) to request a copy of the personal information about you (which is referred to as the right to "data portability"). You can also object to any of our uses of your personal information described in this policy, including our marketing efforts.
4. How the information is used
We control and process personal data provided to us, collected from other sources and generated independently, in order to:
- create an account during registration and login, which is necessary for us to provide services in accordance with the Terms of Use;
- operate, maintain and improve the Website by analyzing how users use and interact with it. This is to meet our legitimate business interests in operating the Site and to ensure that it provides the best experience for our customers;
- detect and prevent fraudulent purchases. This may include processing orders for coupons and other goods and services, verifying payments, and verifying the validity of coupons redeemed by customers. This is necessary in order to comply with the contractual obligations towards the customer set out in the Terms of Use.
We conduct marketing activities, which may include the following tasks:
- setting up and analyzing individual and group profiles and customer behavior to determine interest in certain types of offers, products and services. We do this by analyzing your interactions with the Site and other personal information and determining what your interests are and what products and services are purchased by people with similar interests. It helps us understand what products and services may be of interest to you. This is to meet our legitimate interests in understanding the types of products and services our customers are interested in and providing you with relevant products;
- displaying relevant offers and advertisements. The profiles described above will be used to create advertisements for our products that will be displayed on third party sites. We do this to meet our legitimate interests in showing you products relevant to you. In accordance with the Cookies Policy, you can opt out of viewing this type of advertisement;
- sending with the use of location data and with the User's consent, relevant messages by e-mail and push notifications to mobile devices in order to provide information about tailored offers occurring in the vicinity of the User. We will send these messages based on your consent to receive them or, where permitted by applicable law, to meet our legitimate interests by showing you products and services relevant to you;
- advertising effectiveness analysis, which may include the analysis of advertising campaigns most frequently used by customers. This is to meet our legitimate interests in understanding which types of advertising campaigns are more or less effective than others.
Answering questions and responding to requests, for example in the context of customer service. This is to comply with the contractual obligations to the User contained in the Terms of Use, in situations where these questions or requests are part of the purchase process or comply with legal obligations (such as enabling the exercise of the rights described above), and in other cases - to meet our legitimate interests in providing high-quality services to our customers.
Send reminders, technical notifications, updates, security alerts, technical and administrative support messages, service bulletins and requested information, including on behalf of business partners, EU subsidiaries or other resellers. This is to meet our legitimate interests in effectively managing the relationship with you.
Managing prizes, surveys, sweepstakes, contests or other promotional activities or events to meet contractual obligations set out in the terms of these promotional events.
Daily management of our business needs such as website administration, forum management, execution, analytics, fraud prevention and enforcement of corporate reporting obligations and Terms of Use or Compliance.
Keeping our legal obligations, resolving disputes and enforcing contracts. We do so where necessary to comply with legal obligations to which we are subject or to meet our legitimate interests in enforcing our legal rights and resolving disputes or verifying payments and preventing fraud.
5. Time and manner of disclosing personal data
We disclose your personal data as follows:
- with his consent;
- associated companies from the European Union and other entities Multinovum Sp. z o.o. within and outside the European Economic Area that process personal data only in accordance with our instructions and for the purposes set out in this privacy statement;
- to non-affiliated third-party sellers and business partners to enable them to sell and deliver purchased products or services (e.g. deliver products to the User). Personal data is shared with non-affiliated third-party vendors and business partners to fulfill our contractual obligations towards you. They are not allowed to use the provided personal data for any purpose other than selling and delivering the purchased products or services;
- to third parties that provide tools and services to help us better understand your transaction preferences, which allows you to display Betconfigurator.com coupons, goods or services advertisements on external websites that will be more tailored to your interests and tastes. Third parties may also use personal data to match the User to their customer base. In order not to do so, use the tools described in the document: Cookie Policy;
- to third parties for the purpose of sending you surveys via e-mail on our behalf, provided that you have consented to receive such e-mails;
- to report or collect debts owed to sellers or other business partners;
- to the extent necessary to fulfill contractual obligations towards the User and sellers or business partners to the extent that the User has purchased or used a Betconfigurator.com coupon, goods or services offered by them or participated in an offer, prizes, competition or other activity, or a program sponsored or offered by, or on behalf of, a seller or business partner;
- a subsequent owner, co-owner or operator of one or more of the Sites or any part or operation related to part of one or more of the Sites;
- in connection with a business merger, consolidation or restructuring, the sale of a substantial portion of our stock and / or assets, or as a result of other corporate changes, including, without limitation, as a result of our due diligence process;
- to comply with orders and requirements of governmental authorities or to assist in the areas of audit, compliance and corporate governance and to ensure compliance with these legal obligations;
- to fight fraud or criminal activity and to protect the rights of our or our European affiliates, sellers or business partners and users, or as part of legal proceedings relating to us and / or our EU affiliates, as it is in our legitimate interest to prevent fraud and protect these rights; or
- in response to a subpoena or similar legal procedure, including for law enforcement agencies, regulators and courts, to the extent necessary to comply with these legal obligations.
Unrelated third-party vendors and business partners are encouraged to adopt and post their privacy policies. However, while we only share personal data with vendors and business partners for the above-mentioned purposes, any subsequent processing and use of personal data obtained through our affiliated European entities is governed by separate privacy policies and practices and is beyond our control (except for use and processing by vendors and partners business providing services to us as described above). Where possible, we contractually limit how our sellers and business partners, including merchants, use personal data. We strive not to use the data for any purposes that are inconsistent with the provisions of this privacy statement.
In a number of cases set out above, we transfer personal data to a country outside the European Economic Area that cannot be considered as providing the same level of personal data protection under European law. In such cases, we introduce appropriate safeguards for data recipients, including contractual obligations approved by the European Commission to ensure adequate protection of personal data. For more information on applicable safeguards and to view a copy of them, please contact
6. Security of personal data
We have implemented an information protection program that includes administrative, technical and physical protection measures that include industry-standard data encryption technology to protect our customers' personal data. However, no method of transmitting data over the Internet or electronically storing data is 100% secure. Therefore, we cannot guarantee absolute security.
7. Period of personal data storage
We will store personal data as long as the User's account is active or it is needed to provide services. In the event of account closure, we will retain personal information for as long as is necessary to continue to operate effectively, to keep a record of transactions for financial reporting or to prevent fraud and until these purposes cease to exist, and to the extent that we can comply with our legal obligations, disputes and contract enforcement.
8. Social networks
Social areas
You may access the Site through areas or the Site may link to areas where you can post information and communicate with others - such as message boards or blogs - browse products and sellers, and upload multimedia content. Please read our Terms of Use carefully before posting content in these areas. All published information will be available to anyone with internet access, and the information contained in entries can be read, collected and used by others. For example, publishing an email address with a public review may mean you are receiving unsolicited messages from others. Avoid publishing confidential information about yourself or others.
Connecting via social networks
We offer social network users the opportunity to interact with friends and share content on social networks. If the User is logged in to both the Website and the social network, then when using the Website's network connection features, the social network account will be linked to the Betconfigurator.com account (if the e-mail addresses match, this is done automatically). If the email addresses do not match, we'll ask you if you want to link your accounts. You should then confirm this by logging into your social network account. If the User is already logged in to the Website, but is not on a social network, then when using the Website's connection function to the social network, you will be prompted to enter login details for the social network or to register on it.
If the User is not currently registered as a User of Betconfigurator.com and uses the function of linking the Website to a social network, you will first be prompted to provide credentials for the social network, and then you will be able to register and join Betconfigurator.com. After registering and connecting the accounts, the User will be able to automatically add the last activity on the Betconfigurator.com website to his profile on the social network. To manage the data shared through your social network account, see the privacy settings of your social network account.
By linking the Site to the website's social network, the User has the option to consent to us accessing all shared information from the User's profile on the social network (according to the settings made on the social network) and using it in accordance with the terms of use of the social network and this Policy. privacy protection. The consent may be withdrawn at any time.
9. Third party privacy protection procedures
This Privacy Policy applies only to the collection, processing and use (including disclosure) of information collected when you interact with the Site. Other websites linked from this page may have their own privacy policies regarding the collection, processing, use and disclosure of data. Our business partners may establish their own privacy protection rules. We encourage you to read the privacy policies of third parties before providing them with information or taking advantage of a sponsored offer or promotion.
10. Contact
If you have any questions or comments regarding our privacy practices or this privacy policy, if you wish to exercise any of the rights listed above, or if you wish to exercise any of the rights you may have in relation to your personal data, or if you have any other questions or requests, please contact us using this form.
We also encourage you to contact us at
Multinovum Sp. z o.o., ul. Kolberga 16c / 30, 81-881 Sopot.
We are committed to maximum cooperation in order to obtain a fair resolution of the request, complaint or doubt related to the use of personal data. If you have any doubts about our help, you can lodge a complaint with the data protection authority in your country of residence or with our lead supervisory authority.